Is it normal for a model plane store to message you offering a discount through text, not email let me know I trust diecastairplanestore so I’m unsure
- Thread starter DiamondCollector
- Start date
OscarBravo992
Well-known member
I smell a scam. I would not trust that in a million years. Here is what I would do. Check the number you got the text from against the number on their website, if it matches, email them asking if they sent that text and discuss the discount in emails. If it doesn't match, email them to confirm that it wasn't them and block that number. Hope this helps! 
DiamondCollector
Active member
Will do thanks
OscarBravo992
Well-known member
No problem! Happy to help!
OscarBravo992
Well-known member
Yes. My original message said "I smell BS" instead of "I smell a scam". I wasn't sure if it was inside the rules of MAF to say it so I refrained myself. 😅
JJ Skippy
Well-known member
BS should be within the boundaries, I don't see it being a problem personally.
OscarBravo992
Well-known member
Nor do I, but let's move back to the topic at hand.
MSRT&A Productions
Active member
I can smell the scam from here. It always tingles when I see it. Lol.
Purpleplane
Well-known member
That one has scam written all over it.
admin@diecastairplanestor
New member
No scam, we were reaching out to see if we could help our customer. Not sure what is so suspicious about that?
Regards,
Darius
https://diecastairplanestore.com
Regards,
Darius
https://diecastairplanestore.com
OscarBravo992
Well-known member
Hi Darius,
Sorry for any offence we may have caused, there are a lot of scams going around at the moment, I think we are all a bit on edge. Looking forward to seeing more of you on MAF.
Best regards,
Qantas992
Sorry for any offence we may have caused, there are a lot of scams going around at the moment, I think we are all a bit on edge. Looking forward to seeing more of you on MAF.
Best regards,
Qantas992
1/400collector
Active member
I think it's a scam there has been a lot of scammers lately in this Hoby
1/400collector
Active member
Hello there not so sure if your a legit account or not but let say you are,
In 99 out of 100 times when you get a text message like this it's a scammer some time they send you a suspicious email
With weird instructions
1/400collector
Active member
Yeah most of them on DA.C i get about one scamm message once a week over there
Barison82
Well-known member
Unfortunately there are a huge number of scams going around via text, phishing and impersonating legit businesses/organisations etc.
Sad we have to be suspicious of even the most innocent activity such as offering a potential customer discount, but that’s how it is in this day and age.
The number on that text message does not match any number which is shown in the contact details on your website - so on the face of it, no way to officially connect the two.
I’d suggest contacting a customer within your own website contact functions, or at least add the whatsapp/mobile contact details there as well, or whatever is used for direct comms such as this with a visible number which matches.
Many sites now offer online ‘chat’ features which allow live communication within the site, adding further peace of mind.
This is nothing against your character as a legitimate business, but I hope you can understand the concerns being raised here and move forward with a positive solution to reassure would-be customers.
Purpleplane
Well-known member
That is excellent customer service, and almost unheard of these days. Sorry that I assumed it was a scam. There's just so many of them going around these days.
SmallTimeAviation
Active member
I get text's from them too, but nothing like that. The ones I get are only when new releases come out, are pretty generic, and come from a 919 area code (where they are based).
admin@diecastairplanestor
New member
No worries! We appreciate your business and are trying to be helpful. Sorry to hear there are so many scams going around!
SoCalAviation744
Member
Yeah Darius is actually the main person in charge of customer service at Diecast Airplane Store. So I figured it wasn’t a scam but it still is pretty weird to send a message like that through text instead of email for sure.
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