NG's Quality Control Issues
- Thread starter DreamlinerFan2016
- Start date
OscarBravo992
Well-known member
That's rough. Were these models on the HJLY Wings mould?
Purpleplane
Well-known member
I think they might be.. I had 3 A321s... American, Delta, and Spirit, and all 3 had the left wing loose in the cradle.
Mikeymag
Well-known member
I'm going to say yes, since these were earlier releases.
Alzyerpal
Well-known member
What I do like about NG versus other brands, is their attempts to make amends when QC issues rear their ugly head. Thinking back to 2018 when those first 757 releases appeared and I pointed out the wrong engine type on one of them, not only did they take that on board, they created a Rolls Royce RB-211-535C tooling for it, reissued the item and IIRC offered replacement engines to those who had already purchased the incorrect edition. Other examples of this attention to detail and professionalism can be highlighted too.
On the other hand, blatant production errors like the Aeroclassics Britannia 737 paint tone faux pass, or the Gemini Jets Loganair Saab 340 with Tonka wheels or its Aer Lingus ATR-72 with its 'angry eyes' cockpit detailing are forced out onto the market with a couldn't care less attitude.
That IMHO is the difference, and yes models will always be subject to the dark, inertial forces of bad shipping.
On the other hand, blatant production errors like the Aeroclassics Britannia 737 paint tone faux pass, or the Gemini Jets Loganair Saab 340 with Tonka wheels or its Aer Lingus ATR-72 with its 'angry eyes' cockpit detailing are forced out onto the market with a couldn't care less attitude.
That IMHO is the difference, and yes models will always be subject to the dark, inertial forces of bad shipping.
B767Avia
Well-known member
They were and that was when NG suddenly had QC issues with the 321. They experimented with changing packaging and whatnot and withdrew the aircraft line shortly after (update: most likely due to developing the new mould set announced this year).
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YesterAirlines
Well-known member
As I recall it was mainly a single release that had issues. The HYJLwings A321 as a mould is fine and there aren't outstanding QC issues with it - I should know I have 26 of them.
This sort of language 'completely withdrew the aircraft line shortly after' is misleading and a little sensational. What actually happenned was NG produced their own line of A320 family aircraft and that included an A321. They did so to align the 321 with the 319 and 320 which HYJL didn't have. It is possible QC issues played a part in the decision but they weren't the primary driver and the aircraft line wasn't withdrawn. HYJLwings are still using the mould and it is made still in the NG factory.
B767Avia
Well-known member
Fair point. Back then we could only imagine that QC was responsible for it, but looking back it makes sense. The issues were prominent in two batches (June and July) and got much better in the September batch containing the Thank You.
OscarBravo992
Well-known member
Thanks for the information, it's good to see this clarified.
B767Avia
Well-known member
I remember when NG first unveiled the 777, they were very active in terms of perfecting the mould before it goes to actual production. They communicated well with me after I sent some elements that could be improved (wing marking details, etc). They sent me modified drawings as follow-ups and I remember that it was quite impressive. They posted an updated set of wings on their socials as well after receiving feedback from multiple sources and customers.What I do like about NG versus other brands, is their attempts to make amends when QC issues rear their ugly head. Thinking back to 2018 when those first 757 releases appeared and I pointed out the wrong engine type on one of them, not only did they take that on board, they created a Rolls Royce RB-211-535C tooling for it, reissued the item and IIRC offered replacement engines to those who had already purchased the incorrect edition. Other examples of this attention to detail and professionalism can be highlighted too.
On the other hand, blatant production errors like the Aeroclassics Britannia 737 paint tone faux pass, or the Gemini Jets Loganair Saab 340 with Tonka wheels or its Aer Lingus ATR-72 with its 'angry eyes' cockpit detailing are forced out onto the market with a couldn't care less attitude.
That IMHO is the difference, and yes models will always be subject to the dark, inertial forces of bad shipping.
Yeah, the previous A321 mold for NG was pretty good outside of some QC issues. The new one has been interesting, but I hope to see the QC improve, that's wishful thinking in 2022 though. 
Purpleplane
Well-known member
At least they admitted they've had problems, so I'm hopeful they'll get them fixed soon.
OscarBravo992
Well-known member
That's one of the many great things about NG, they admit their mistakes, and actively try to improve them, unlike GJ or any of the other brands.
Purpleplane
Well-known member
It would be nice if all of the manufacturers would seriously listen to the collectors, but that will probably never happen.
OscarBravo992
Well-known member
Yes, it would. If they did, the whole 1:400 community would be a whole lot happier. Shame it is unrealistic though.
Purpleplane
Well-known member
I think they were, I know that my 3 A321's that had issues were.
OscarBravo992
Well-known member
Yeah, my NG Qantasfreight A321 and CX A321neos were both affected
Purpleplane
Well-known member
Yes, I can say there's nothing wrong with the mould or the models, just the loose wings which were a quick and easy fix, no paint chips or scratches.
B767Avia
Well-known member
It seems like when an NG wing comes off it generally leaves little to no visible paint chips, and even if it does it isn't really noticeable when you reglue the part back on. Can't say for certain what makes this difference -- and although it's best not to have loose parts at all -- it is definitely better than having paint chips that are beyond simple repair.
Purpleplane
Well-known member
Yes, you're right. And I've been extremely lucky as far as paint issues go.
