Thoughts on paying for pre-orders as they are shipped instead of when you order

[Midwest]

Apologies for bringing a dead thread back to life but thank you to everyone who had provided input regarding this matter. We're pleased to announce we have now set up the infrastructure for accepting pre-orders at no charge until the pre-order ships. Free pre-order cancellations can also be done right up until the model has been charged/shipped. So for those who want to reserve a model and change their mind after seeing images come out or similar this program will work great for you.

Your pre-order confirmation emails will have links to manage your order (before you are charged/the order is shipped) including: canceling your order, changing your payment information, or changing your delivery address. All this can be done instantly without having to send us an email or otherwise get in contact with us and wait for a reply, etc.

Once the order is ready to ship you will be charged for your pre-order and the order will be fulfilled as normal. The entire process is fully FTC-compliant.

How does this sound compared to the previous pre-order method of paying in full when ordering?

 

[Purpleplane]

Apologies for bringing a dead thread back to life but thank you to everyone who had provided input regarding this matter. We're pleased to announce we have now setup the infrastructure for accepting pre-orders at no charge until the pre-order ships. Free pre-order cancellations can also be done right up until the model has been charged/shipped. So for those who want to reserve a model and change their mind after seeing images come out or similar this program will work great for you.

Your pre-order confirmation emails will have links to manage your order (before you are charged/the order is shipped) including: cancelling your order, changing your payment information or changing your delivery address. All this can be done instantly without having to send us an email or otherwise getting in contact with us and waiting for a reply, etc.

Once the order is ready to ship you will be charged for your pre-order and the order will be fulfilled as normal. The entire process is fully FTC compliant.

How does this sound compared to the previous pre-order method of paying in full when ordering?

That is great news. Thank you so much for making that change.

 

[OscarBravo992]

Apologies for bringing a dead thread back to life but thank you to everyone who had provided input regarding this matter. We're pleased to announce we have now set up the infrastructure for accepting pre-orders at no charge until the pre-order ships. Free pre-order cancellations can also be done right up until the model has been charged/shipped. So for those who want to reserve a model and change their mind after seeing images come out or similar this program will work great for you.

Your pre-order confirmation emails will have links to manage your order (before you are charged/the order is shipped) including: canceling your order, changing your payment information, or changing your delivery address. All this can be done instantly without having to send us an email or otherwise get in contact with us and wait for a reply, etc.

Once the order is ready to ship you will be charged for your pre-order and the order will be fulfilled as normal. The entire process is fully FTC-compliant.

How does this sound compared to the previous pre-order method of paying in full when ordering?

Amazing news @Midwest. Thank you for listening to the community and implementing the changes we asked for.

 

[planes_on_a_shelf]

Also curiously it doesn't show India in the shipping options. Request you to clarify thanks

 

[Midwest]

Also curiously it doesn't show India in the shipping options. Request you to clarify thanks

We've had trouble getting packages to customers in India in the past so we no longer ship to India as a result.

 

[SmallTimeAviation]

Apologies for bringing a dead thread back to life but thank you to everyone who had provided input regarding this matter. We're pleased to announce we have now set up the infrastructure for accepting pre-orders at no charge until the pre-order ships. Free pre-order cancellations can also be done right up until the model has been charged/shipped. So for those who want to reserve a model and change their mind after seeing images come out or similar this program will work great for you.

Your pre-order confirmation emails will have links to manage your order (before you are charged/the order is shipped) including: canceling your order, changing your payment information, or changing your delivery address. All this can be done instantly without having to send us an email or otherwise get in contact with us and wait for a reply, etc.

Once the order is ready to ship you will be charged for your pre-order and the order will be fulfilled as normal. The entire process is fully FTC-compliant.

How does this sound compared to the previous pre-order method of paying in full when ordering?

If we pre-order an item, will we get a notification as to when the charge will finally go through?

 

[planes_on_a_shelf]

We've had trouble getting packages to customers in India in the past so we no longer ship to India as a result

Oh okay that's a first. Bummer

 

[Midwest]

If we pre-order an item, will we get a notification as to when the charge will finally go through?

If you mean an email once the pre-order has been charged, yes I believe you would and you would also receive a separate email with the tracking information once the shipping has been purchased.