NG L1011 cradle issue

[Mark22]

After reading about issues with NGs L1011 packaging, they messed up badly and clearly didn't bother checking if it fits. Now this Atlantic International Tristars antenna is twisted and flattened. Are some of you more lucky than me?

 

[OscarBravo992]

I still fail to see what was wrong with styrofoam packaging... Cost cutting I guess. Hope you can get a refund, that's really disappointing.

 

[pons399]

After reading about issues with NGs L1011 packaging, they messed up badly and clearly didn't bother checking if it fits. Now this Atlantic International Tristars antenna is twisted and flattened. Are some of you more lucky than me?

View attachment 22925
View attachment 22923

My 748 also came in a plastic cradle, and one of the aerials was missing entirely; I couldn't find it, so had to cannibalize another model for repairs. Judging from the hole in the cradle near the missing aerial, it was never glued on properly, and fell out through the hole...

Definitely a cost-cutting measure.

 

[abdulmohiuddin]

I'll check my Saudia L-1011 when it arrives, but it seems more likely than not that it'll come in the same condition as yours Mark.

 

[Jazajia]

Yikes, I have this on pre-order, but it won't arrive for a while as I have it tied it up with an AV400 that is delayed. Hopefully arrives fine. I get the cost-cutting, but sending them out like that to retailers is pure negligence.

 

[Mark22]

I don't understand either. They made the cradle specifically for a Tristar but didn't check where the antennas are?

 

[KL808]

@YesterAirlines can you reach out to them and see if they can make changes to the box?

 

[B767Avia]

I still fail to see what was wrong with styrofoam packaging... Cost cutting I guess. Hope you can get a refund, that's really disappointing.

Definitely miss the old styrofoam packaging...

 

[YesterAirlines]

@YesterAirlines can you reach out to them and see if they can make changes to the box?

I e-mailed them about it already.

 

[Barison82]

I posted about this on DAC and have also sent a PM and highlighted the problem on their related FB/IG threads. Hopefully with more voices on this they’ll take note and do something about it