List of Reputable North American 1/400 Retailers

Diecast Airplane Store works great for me, good prices usually cheaper than any competitor I see, and you can always find good discount codes.
I've had pretty awful experiences with DAS, from broken models to dishonest customer service. Absolutely terrible. The best retailers IMO are:

American retailers:
-Jet Collector: No free shipping, but they do offer a 10% discount code for members (free to sign-up) and the customer service is top notch.
-Texan Airplane Store: Have encountered some hiccups in the past, mainly due to shipment delays, but all issues were eventually resolved. The owner seems genuine, and prices were unbeatable (free shipping + 15% discount codes). Discount codes are gone now but shipping is still free. Communication has improved as well.
-Squatchy's Diecast Hanger and MTS Aviation Models: No discount codes or free shipping, but customer service is top notch, models are well-packaged, and inventory is extensive.
-PandaFox Toys: Free shipping with a 5% discount code. Customer service has declined considerably though. Sometimes they don't respond at all.

Canadian retailers:
-West Coast Diecast and Prairie Diecast: Haven't purchased from either since the de minimis exception was removed for Canada to US shipments, but both offer discount codes, shipping is free for purchases above a minimum, and customer service is generally helpful.
 
Last edited:
I've had pretty awful experiences with DAS, from broken models to dishonest customer service. Absolutely terrible.
Huh. Funny thing is my experience seems to be the exact opposite of yours. When I ordered from DAS, I’ve never received a model with any sort of damage, and their employees were very good at communicating with me about my orders
 
This thread is mainly a post for others to contribute so people who visit have a good list to check out for retailers. I'll start!

The main format should be the following, but it doesn't matter too much;
[Retailer], [Good Experience with Retailer], and optionally, [Notes]

- PandaFox Toys - Offers free shipping and tax within the US, I have received 5 models and counting from PandaFox. No notes.
- Squatchy's Diecast Hangar - "quick, reliable, have some great deals." - Starz10p Aviation
- Wildcat Diecast - "Wildcat is amazing, amazing communication, shipping usually occurs same day as purchase" - TinyAviation

I will also come back to edit this to contain more!

Questions are also accepted- here's my own starter question;

Is Wildcat Diecast reliable? Their website seems legitimate and I've heard a few people say good things, but I want to be overly certain before I place an order with them. Thank you!
JHWings is amazing for collectors in the SE US. Good prices, quick shipping (I’m located in ATL), amazing customer service. Plus I’ve also met the entire gang and they’re amazing.
 
yes very unfortunately I'm in the same boat...
Westcoastdiecast is super responsive on instagram and never had a problem with them. Just sucks I haven’t been able to use them with the tariff situation lately.
Thank you all for the kind words

Send us an email and I can see what I can do on my end to make it a bit cheaper for you guys at [email protected]

I have a few ways and ill cover some of the tariffs as well

Thanks for the kind words everyone
 
Top