Recent content by Diecast Airplane Store

Going on now at https://diecastairplanestore.com Doorbusters are still available! Get a FREE model!

Good morning! Our NG Models shipment just arrived today and have begun shipping. If you have any questions about your order, please reach out to us directly at [email protected]

Thank you very much for your support! It is greatly appreciated!

Sorry to hear that you were not happy with our service. I find this post a bit suspicious though, since your complaint stems from us not answering our phones which is especially strange since our phone message clearly states to "email customer service at [email protected]" with any...

We are caught up on most emails. Did you email customer service at [email protected]? You can also contact us via online chat from 9:30-5:30 Monday through Friday. https://diecastairplanestore.com

Should arrive tomorrow. Clearing customs.

Phoenix is a difficult manufacturer to communicate with and often we find ourselves without any answers. Best we can tell, these models will be shipping to us soon and hop to have them by the end of the month. Apologize for the delay!

We currently ship via FedEx to Canada to avoid delivery issues.

Please reach out to us directly at [email protected] and one of our team members will be able to assist you with your order.

Customer support can be reached at [email protected] or on our website via live chat during normal business hours.

Sorry to hear you had an unsatisfactory experience with us! Our shipping team is trained to package our models well to try an avoid damage during shipping but occasionally no amount of packaging material will avoid damage completely. Please reach out to me directly at...

Sorry to hear you are having an issue with your order! Please reach out to customer support at [email protected] and we will be able to help you with your order during normal business hours. Regards, Darius

No worries! We appreciate your business and are trying to be helpful. Sorry to hear there are so many scams going around!

No scam, we were reaching out to see if we could help our customer. Not sure what is so suspicious about that? Regards, Darius https://diecastairplanestore.com